SALES
By placing an order on the website www.bloovseyewear.com, the customer accepts the general conditions of sale.
The buyer can place orders through the website www.bloovseyewear.com, guaranteeing that they are the holder of the payment card used for this purpose if its use is necessary.
By clicking the “Buy” button during the order process, the buyer declares to fully accept all of these General Conditions of Sale, which, in any case, may be filed and printed by the buyer, for reproduction when deemed necessary.
The data archived by Bloovs Barcelona Sunglasses SL constitutes proof of all transactions carried out between the company and the buyer.
PRICE
The prices of the articles and shipping costs that appear in the www.bloovseyewear.com store include value added tax (VAT).
Shipping costs are also included in the price, regardless of the city to which the shipment is made.
DELIVERIES
Orders are shipped through the SEUR transport agency, and the delivery time is 2 to 5 business days for orders placed before 12:00 PM.
PAYMENT
We offer various payment methods so you can choose the one that best suits your needs:
Payment through PayPal (4% increase on total amount)
In this case, PayPal acts as an intermediary between the customer and us. To use this type of payment, a PayPal account is necessary, or the card details must be given to PayPal if you do not want to open an account. In no case is the username or password recorded in our database when paying with PayPal. Everything works through a PayPal gateway.
If you choose this option, you should know that this will involve an additional cost of 4% on the total value of the order.
Payment by credit card
When you select this option, you are redirected to a secure payment gateway so that you can enter your card details; we do not have access to them.
RETURNS
The reasons for which an item can be returned are limited. In any case, all products sold from this store have been conveniently inspected and reviewed before shipment, so we recommend that before accepting any package, make sure that the packaging is in good condition. If not, DO NOT ACCEPT THE ORDER, and contact www.bloovseyewear.com immediately to notify the incident and find a solution as quickly and appropriately as possible. By signing the proof of receipt, you implicitly accept that the package is in perfect condition, so if it has suffered damage, the transport company will not be responsible for subsequent claims, and Bloovs Barcelona will have no obligation to accept the return of items with defects.
If for any reason you are not satisfied with your product purchased through the Internet, you have a period of 14 days, from the date of delivery, to return it. Before making this return, the customer must contact www.bloovsbarcelona.com within the indicated period through an email, telephone, or fax, and will be informed of the procedure to follow to process the return.
Any return without prior communication will be rejected by Bloovs Barcelona Sunglasses SL. For the admission of a return to be possible, both the product and its packaging should be in perfect condition, without erasures or broken or deteriorated packaging, and including all the documentation that accompanies the product as well as its accessories. The customer must prepare a correct packaging that ensures its transport without damage. Once received and verified that the product is in the same condition in which it was sent, the amount will be refunded by bank transfer or payment method with which the order was placed.
CAUSES ADMITTED FOR THE RETURN OF PRODUCTS:
• That the delivered article does not correspond to the order placed.
• If for some reason the delivery time of your order is longer than established, we will contact you indicating the approximate expected date for shipment. However, if the delay is such that you are no longer interested in acquiring the order, we recommend that you do not accept the package. This will save you the return costs.
CONDITION OF THE ARTICLES FOR THEIR RETURN TO BE ACCEPTED:
• For the return of an order to be accepted, it is essential that it is sealed, in its original packaging, and in perfect condition.
PROCEDURE ESTABLISHED FOR THE RETURN OF PRODUCTS:
• In case the product must be returned, you must contact bloovsbarcelona.com, by email to the address info@bloovsbarcelona.com, indicating the order number, and the reasons for the return.
• After providing this information, you can send the item to the address indicated, once it is verified that the merchandise is in good condition, the purchase will be refunded.
• The expenses derived from returns or exchanges (mainly ports) will be borne by the customer.
MAXIMUM PERIOD ESTABLISHED FOR THE RETURN:
• The Retail Trade Law establishes a maximum period of 14 calendar days from the delivery of the order; after this period, no return will be accepted.
